ProHealth is a company that promotes proactive health and offers nutritional supplements and other health products via their website and mail order catalogue. They carry a wide variety of health products, including nutritional supplements for:
ProHealth also carries Goodnighties, a brand of sleepwear made with ionization technology that increases blood flow and helps regulate the body's internal thermostat. Cuddle Ewe underquilts can also be found on the site along with a bookstore and a section entitled "Healthy Home," which carries everything from air filters and juicers to personal massage equipment and saunas.
The site is also a wealth of information for those who suffer from Fibromyalgia, Myalgic Encephalomyelitis, or Chronic Fatigue Syndrome.
ProHealth was founded in 1988 by Rich Carson, a man on a mission to find any and all information to better his health. Carson was diagnosed with a chronic illness in 1981, which became the motivation for his ongoing research. ProHealth was founded to make health information and his own research available to the masses. Carson still plays an integral role in the company's research process and the development of their products.
ProHealth has donated well over $3 million dollars to research organizations that are focused on finding cures for various illnesses. Some of the organizations that have benefited from ProHealth's generosity include:
- Action for ME
- CFIDS Association of America, Inc.,
- National Fibromyalgia Association (NFA)
- National Fibromyalgia Research Association
Customers are quite happy with their purchases from ProHealth, and this can be seen in the product reviews they leave. Here is a sampling of some of the feedback that has been left for ProHealth's products:
"ProHealth always delivers promptly and keeps me informed regarding my order progress. The product is neat, clean and works well. In Australia I can only get 1000 IU caps, so this product means I only need 1 capsule per week !! It is helping me keep my MS at bay, I am we ll, and rarely get colds and other ailments now." - David
"I suffer from chronic insomnia,and I have to say that this product is amazing. It helps me feel sleepy, without weird druggy feelings at night or in the morning. I sleep through the night and awake rested. The key is that it gives me the sleepy moment, when I can grab that, get to bed and fall asleep and does this naturally. I have recommended it to friends." - Valerie A.
"I have started taking this product just recently and feel it works very well. I have felt much in the morning after a decent night's sleep-which I might add I have not had in many years. I just hope more people find this product very helpful that have problems with sl eep. Thank you letting me express my feelings about this product." - Eloise C.
"This is the most powerful supplement I've found to clear up brain fog. You can take large quantities with no side affects. I took 6 to 10 pills/day and it got me through graduate school despite a 20+ yr history of ME/CFS. Take it with injectable B12 and its even more powerful!" - Carol
ProHealth is currently accredited with the Better Business Bureau and has been since July 28,1998. They have a BBB rating of A+, the highest rating available (on a scale from A+ to F). The company has had no complaints filed by customers with the BBB in the past 3 years. Their file with the BBB was opened on November 14, 1997.
ProHealth is a very popular website. According to Alexa, ProHealth has a global ranking of 81,558 and a US ranking of 20,300 (the Alexa website states a website that has a ranking better than 100,000 is popular site). The site has 1,429 sites that backlink to theirs and a bounce rate of 63 percent. The audience for this site is predominantly comprised of women without children between the ages of 45 and 54 with some college education browsing from home. On Compete, ProHealth is ranked 21,503 with a competitive rank of 2 (Fibromyalgia and Fatigue Centers was site ranking number one). The site has 89,324 unique visitors to their site monthly. ProHealth has a Google PageRank of five out of ten.
ProHealth is new to social media but has a growing social media presence. They currently have 2,215 "likes" on their Facebook page. On Twitter, they have 1,030 followers and have composed 1,245 tweets.
ProHealth also has a YouTube Channel that currently has ten subscribers, and their videos have had 2,575 views. They have uploaded five videos; however all of them are set to private.
The company also has a Pinterest profile with 68 followers, 164 pins and five pinboards. Their pinboards include:
ProHealth also has a community page complete with forums and chat rooms.
ProHealth highly values their customers’ privacy and is diligent in providing a safe and secure browsing and ordering experience. The company does store customer information when an account is created. However, if you prefer you can checkout as a guest, and only the information required to process the order is stored.
ProHealth also uses Secure Socket Layer (SSL) encryption to protect sensitive credit card information during the checkout process. This can be verified by the https:// in the upper left corner of the browser in the address window. ProHealth is an Authorize.net verified merchant.
The Google Safe Browsing Tool verifies the safety of this website. None of the 25 pages Google visited in the past 90 days on the ProHealth website were found to be suspicious, and they did not contain any malware that was unknowingly downloaded when they were viewed. The site is hosted on two networks.
ProHealth has very competitive prices, especially when compared to similar websites such as Vital Max and Dr. Sinatra. However, ProHealth tends to be the least expensive of the three companies by about $1 to $2. Here is a sampling of some of ProHealth's products and their prices:
ProHealth uses USPS priority mail and FedEx to ship their products. Customers can choose FedEx 2nd day or overnight shipping if time is of the essence. FedEx 2nd Day and Overnight shipping costs are calculated bases on the package destination and weight. and packages can be shipped to the contiguous U.S., Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. Priority mail shipping takes approximately 5 to 7 business days and costs $5.99. However, orders over $49 receive free shipping!
ProHealth accepts all major credit cards (Visa, MasterCard, Discover and American Express). Debit cards are accepted as long as they have the Visa or MasterCard logo on them, but it must be used as a credit card. PIN numbers can't be used. ProHealth does not accept Paypal, personal checks or money orders at this time.
Customer satisfaction is very important to ProHealth. The company offers a 100 percent money-back guarantee on all of their products. If for any reason you are not completely satisfied with your purchase, you may return the order for a refund of the purchase price within 30 days; shipping fees are nonrefundable.
Returns are easy, just send the unused portion of your product to the following address:
2040 Alameda Padre Serra
Santa Barbara, CA 93103 USA
Don't forget to include your packing slip if it's available.
Note: Some items ship directly from their respective manufacturer, but still carry a 100 percent satisfaction guarantee by the manufacturer.
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